Advance Corporation

Artwork Guidelines and Ordering Information

SUBMITTING ARTWORK

Please follow these guidelines when submitting electronic artwork. If manipulation of the artwork is necessary, art charges may be incurred at $1.33 per minute, $10 minimum.

Other graphic services include: spread and choke, additional films, excessive opaqueing/scratching, stat, scanning, film and halftone outline/dropout, color separation, typesetting, paper proof/PDF proof.

SOFTWARE

We use a Macintosh system with the following software:

* PC artwork must also use the above mentioned software

UPLOAD or E-MAIL YOUR ORDERS

UPLOAD GRAPHICS:

Type the following address in your browser window.

http://www.metaldies.net/artwork/upload.php

Bookmark this location or add it to your favorites for your future convenience.

There is no file size limitation using this method of transfer.

E-MAIL

Address your orders like the example below:

TO: artwork@advancecorp.com
CC: metaldieorder@advancecorp.com
SUBJECT: MAG DIE ORDER

File size maximum is 50MB; if it is a compressed file it must be self extracting or be able to be extracted using Stuffit™ Expander.

Process to provide production ready art:

FILM or BLACK AND WHITE ART

Orders placed with film (positive/negative) or black and white art that are received after 10:30 a.m. CST will be processed and shipped on the following business day (this does not apply to dies for graphic overlays).

RULE WEIGHT TOOL

For the best imprinting results, we recommend a line thickness of 1 pt. rule weight (or a .5 pt. rule weight minimum). Call us at 800-328-9451, ext. 603 and we will send you this tool printed on clear acetate for free.

DOWN LOAD TOOL PDF

ORDER CHANGE/CANCELLATION

If an order is changed, cancelled or decreased, factory will invoice for all material and labor costs incurred up to that point.

PAYMENT OPTIONS

VISA

Mastercard

American Express

Go to Account Setup/Credit page to print a form to set up terms.

MERCHANDISE LOST OR DAMAGED IN TRANSIT

It is the responsibility of the consignee to make all claims with the carrier if an order is not received or arrives in a damaged condition as a result of improper handling by the carrier. We will assist, if possible, in making the claim. Keep all cartons and packaging materials for the carrier's inspection.

ORDER CHANGES

Changes made to an order after production has begun may necessitate rush charges if they jeopardize meeting the ship date for the order.

PRODUCTION TIME

Standard (for dies other than male and female dies used to emboss graphic overlays): Production-ready order received by 10:30 a.m. CST will be produced and shipped on the same business day.

Male and female dies: Production-ready orders received by 12:00 p.m. CST will be shipped the next business day.

Rush: Rush service is available at an additional cost throughout the day depending on the production schedule. Call factory for availability at 800-328-9451, Ext. 603. $50.00 per order.

Artwork preparation time: If manipulation of artwork is required, allow one working day in addition to obtaining proof approval.

Artwork preparation rush: Art redraws are available for same-day shipment at an additional $100 above and beyond the cost of redrawing art.

PROOFS

First photocopy proof of artwork received or prepared is complimentary. The second or additional fax proof or print out is $2.50 ea. Electronic proofs are $5.00 ea. per logo per attachment. Art preparation charges will apply when logos are ganged onto one electronic proof file per the request of the customer.

REPEAT ORDERS

Be sure to identify repeat orders, providing us with the previous invoice number or shop order number and the year the order was produced. Repeat orders will be priced using current prices.

RIGHTS TO PRODUCTION MATERIAL

Artwork and production film are the properly of the customer and remain on file for one year and are available upon request. Original and furnished art is returned with the order upon shipment.

WE STAND BEHIND OUR PRODUCT

We are dedicated to providing exceptional customer service and quality products.  Please review your order upon receipt. Please note that Advance Corporation is not liable for any other warranties, expressed or implied, or for damages that may be direct, incidental or consequential to the use of the die. Orders fulfilled per incomplete or incorrect instructions will be replaced at the cost of the customer.

Identification Products Customer Service
800-328-9451, Ext. 603
Email: metaldies@advancecorp.com

Advance Corporation - Identification Products Division
8200 - 97th Street South, Cottage Grove, MN 55016
651-771-9297 | 888-328-9451 | Fax: 651-771-2121

www.metaldies.net     metaldies@advancecorp.com